Terms and Conditions

Please review these terms and conditions carefully to understand the conditions
governing the use of our website, products and services.

Terms and Conditions

Last updated: 9th September 2026

These terms and conditions govern your use of the ViDe Turnkey Solutions LLP website and your interactions with us regarding our products and services. By accessing our website, requesting a quotation, placing an order or engaging our services, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them.

1. ABOUT VIDE TURNKEY SOLUTIONS

ViDe Turnkey Solutions LLP provides personal protective equipment (PPE), industrial safety equipment, fire safety solutions and workplace safety services. Our solutions support safer workplaces across warehouses, manufacturing facilities, logistics operations and other industrial environments.

2. ACCEPTANCE OF THESE TERMS AND CONDITIONS

By using this website or engaging with ViDe Turnkey Solutions LLP, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or request our products or services. These terms also apply to quotations, purchase orders, proposals, service agreements and other commercial documents issued between ViDe and the customer.

3. PRODUCTS AND SERVICES

ViDe Turnkey Solutions LLP supplies products and provides services based on customer requirements and agreed specifications. Product availability, specifications, models, colours, dimensions, certifications and other characteristics may vary by manufacturer, supplier or product version.

We may update product information and availability without prior notice. Where applicable, products will be supplied according to the specifications agreed in the quotation or order confirmation.

4. PRODUCT INFORMATION AND SPECIFICATIONS

We make reasonable efforts to keep product descriptions, images, specifications and other information on our website accurate. However, website images and descriptions are provided for general reference and may not always represent the exact product supplied.

For final product details, customers should refer to the quotation, technical documentation, manufacturer specifications or product datasheet, where applicable.

5. QUOTATIONS AND PRICING

All quotations issued by ViDe Turnkey Solutions LLP are valid for the period stated in the quotation.

Unless stated otherwise, prices may include applicable taxes, transportation, delivery, installation or other charges.

A quotation does not confirm an order. An order becomes confirmed only after ViDe accepts it.

Prices and product availability may change after the quotation validity period.

6. ORDERS AND ORDER ACCEPTANCE

ViDe Turnkey Solutions LLP must accept all orders before they become confirmed.

An order becomes confirmed after ViDe accepts it and the customer completes any applicable commercial requirements, such as advance payment or other agreed conditions.

Customers are responsible for checking product quantities, specifications, sizes and other requirements before confirming an order.

7. PAYMENT TERMS

Payment terms will be stated in the applicable quotation, invoice, purchase order or commercial agreement.

Customers must make payments within the agreed period.

Late payments may result in delivery delays, suspension of services or other actions permitted under the applicable commercial agreement.

Applicable taxes, duties and statutory charges will be handled as stated in the quotation or invoice.

8. DELIVERY AND SHIPPING

Delivery timelines provided by ViDe are estimates unless we agree to a specific delivery commitment in writing.

Product availability, manufacturer schedules, transportation, logistics, force majeure events or other circumstances beyond our reasonable control may affect delivery.

Customers must provide accurate delivery information and ensure that the delivery location is accessible.

9. INSPECTION, RETURNS AND REPLACEMENTS

Customers should inspect products upon delivery. Please notify ViDe of any visible damage, shortage or incorrect supply within the period stated in the quotation or commercial agreement.

We will consider returns or replacements based on the product type, manufacturer policy and agreed commercial terms.

Used, damaged, modified or improperly handled products may not qualify for return or replacement.

Customised, made-to-order or specially procured products may have separate return and cancellation conditions.

10. WARRANTIES AND PRODUCT RESPONSIBILITY

Products covered by a manufacturer’s warranty remain subject to the manufacturer’s applicable terms and conditions.

ViDe will assist customers with warranty-related matters where reasonably applicable.

Customers must use safety products and equipment according to the manufacturer’s instructions, technical specifications and applicable safety requirements.

ViDe does not guarantee that any product or solution will eliminate every workplace hazard or prevent every accident.

11. SAFETY PRODUCTS AND CUSTOMER RESPONSIBILITY

Safety products and PPE support workplace risk-control measures. Customers should select and use these products based on the specific hazards and requirements of their workplace.

Customers are responsible for conducting appropriate risk assessments. They must also ensure correct product selection, suitable training, proper supervision and required maintenance.

When ViDe provides safety recommendations, audits or assessments, we base them on the information, site conditions and requirements available at the time of the service

12. WEBSITE USE

You agree to use the ViDe Turnkey Solutions website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorised access to the website or its systems.
  • Copy, reproduce or redistribute website content without permission.
  • Introduce malicious code, viruses or other harmful material.
  • Interfere with the normal operation or security of the website.

13. INTELLECTUAL PROPERTY

All website content, including text, graphics, photographs, logos, branding, designs and other materials, is owned by or licensed to ViDe Turnkey Solutions LLP unless stated otherwise.

You may not copy, reproduce, modify or use the ViDe name, logo or associated branding for commercial purposes without our prior written permission.

14. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links or references to third-party websites, manufacturers, suppliers or service providers.

These third-party websites and services operate independently of ViDe. We are not responsible for their content, availability, security, privacy practices or terms.

Customers should review the applicable third-party terms and policies before using their services.

15. LIMITATION OF LIABILITY

ViDe Turnkey Solutions LLP will make reasonable efforts to provide products and services according to the agreed specifications and commercial terms.

To the extent permitted by applicable law, ViDe will not be liable for indirect, incidental, special or consequential losses arising from the use of our website, products or services. This limitation does not apply where the law does not permit such liability to be excluded.

Nothing in these Terms & Conditions excludes or limits liability that applicable law does not allow us to exclude or limit.

16. INDEMNIFICATION

You agree to use our website and products responsibly and in accordance with applicable laws, manufacturer instructions and agreed commercial terms.

To the extent permitted by law, you agree to indemnify and hold ViDe Turnkey Solutions LLP harmless from claims, losses or liabilities arising from your unlawful use of the website or misuse of products supplied by ViDe.

17. FORCE MAJEURE

ViDe Turnkey Solutions LLP is not responsible for delays or failure to perform its obligations when circumstances are beyond its reasonable control.

Such circumstances may include natural disasters, fire, flood, epidemics, war, government restrictions, strikes, transportation disruptions, supply-chain interruptions, shortages or other events beyond our reasonable control.

18. PRIVACY

We handle personal information collected through our website or during business interactions in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use and protect personal information.

19. CHANGES TO THESE TERMS and conditions

We may update these Terms & Conditions from time to time to reflect changes in our business, products, services or applicable requirements.

We will publish revised terms on this page along with an updated “Last Updated” date.

By continuing to use our website after an update, you accept the revised terms to the extent permitted by applicable law.

20. GOVERNING LAW

These Terms & Conditions are governed by the applicable laws of India.

In addition, any dispute related to these Terms & Conditions, our website, products or services will be subject to the jurisdiction of the appropriate courts in India. This is subject to applicable law and any specific jurisdiction agreed in a written commercial agreement.

21. CONTACT US

If you have questions about these Terms & Conditions, our products or services, please contact us::

ViDe Turnkey Solutions LLP
Email: marketing@videturnkey.com